Recently I made a new friend, Sandra Koenig. We were struck by how easily each of us listened to the other, and the profoundness of what it’s like to be heard. Both of us are coaches and we realized that it’s very unusual to really be listened to.
When someone is really listening to you, there is nothing on their mind. Just an open heart, and no agenda. It’s a profound experience. In our discussions on the art of listening we found that most people are listening for what’s wrong, how they fit in, or how they are in agreement.
At work, what gets in the way of people being successful is that they don’t listen to each other. They are so afraid of doing something wrong that they end up listening for what is wrong. On the flip side, a person might be so attached to success that they are only listening for what they did right.